Cotton Culture is a Sri Lanka–based online clothing brand at cottonculture.lk. We operate two sub-brands:

• Pace Basics — Men's t-shirts (crew neck, regular fit, polo)
• Violet Apparels — Women's lounge wear & kaftans

This Privacy Policy applies to all purchases, enquiries, and interactions through our website or social media channels.

When you place an order or contact us, we may collect:

• Full name and delivery address
• Phone number (WhatsApp or mobile)
• Order details — size, colour, quantity
• Payment confirmation references
• Messages sent via WhatsApp or our website

We do not store credit/debit card details. Payments are handled via secure third-party gateways.

Your information is used strictly for:

• Processing and fulfilling your orders
• Coordinating delivery through our courier partners
• Sending order updates and confirmations via WhatsApp
• Handling return or exchange requests within the allowed period
• Improving our products and customer experience

Our website uses cookies to improve your experience:

• Session cookies to keep your cart active
• Analytics cookies (Google Analytics) to understand traffic
• Preference cookies to remember your settings

You may disable cookies in your browser settings at any time, though some features may be affected.

We take reasonable steps to protect your data from unauthorised access, loss, or misuse. Our website is secured with SSL encryption.

No method of internet transmission is 100% secure. Contact us immediately if you suspect any misuse of your information.

Our website may link to our social media pages (Instagram, Facebook, TikTok). These platforms have their own privacy policies and we are not responsible for their data practices.

You have the right to:

• Request access to the personal data we hold about you
• Ask us to correct or delete your data
• Opt out of any promotional messages at any time

Contact us via WhatsApp and we will respond within 3 business days.

Cotton Culture reserves the right to update this Privacy Policy at any time. Changes will be reflected on this page with an updated date. We recommend checking periodically.